Inside Sales Representative

As a major player of P&C insurance in many countries all around the world, APRIL Canada aims to change the image of insurance around a strong idea : simplifying the lives of our policyholders and our brokers around two axes:

Inside Sales Representative

- Be recognized as a leader in customer experience, particularly thanks to digitalization and quality of service.

- Strengthen our positioning as a niche insurance expert in commercial lines (construction contractors, mechanics, commercial vehicles, professional liability) and personal lines (residential, auto).

We work with over 1,500 brokerages with flexible, competitive products adapted to the needs of insureds, with a growing share of online distribution.

Part of the APRIL Group with 2,800 employees worldwide, APRIL Canada currently employs 100 people in 3 offices (Toronto, Calgary and Brossard).

We are currently looking for an INSIDE BUSINESS DEVELOPER for our Ontario brokers-partners, based in our office in Toronto (, to reinforce our Business development team.

What we expect from you for this position:
As an Inside Business Developer, you will play a key role in supporting and driving the performance of our broker network, as well as coordinating field activities for the Business Development team. Your responsibilities will include the following:

1. Broker network follow-up and engagement

• Regularly contact partner brokers to monitor the progress of their cases and activity.
•  Re-engage inactive or underperforming brokers through phone calls and email.
• Identify blockers or opportunities and report relevant insights to the Business Development team.

2. Meeting coordination for field Business Developers

• Qualify leads and opportunities via phone or email.
•  Schedule in-person or virtual meetings for Business Developers.
• Handle logistical coordination (calendar invitations, confirmations, pre-meeting briefings, etc.).

3. Contribute to commercial performance

• Accurately update and maintain CRM records (interactions, meetings, feedback).
• Track and monitor key performance indicators (KPIs) related to broker activity.
• Participate in ongoing improvement of sales processes and tools.

Profile & Skills

Key Skills:

•  Strong communication and interpersonal skills, particularly over the phone.
•  Highly organized, proactive, and detail-oriented.
• Proficiency with CRM systems (e.g. Salesforce, HubSpot) and Microsoft Office tools.
• Prior experience in inside sales, lead generation, or partner follow-up is a plus.

Personal Attributes:

• Customer- and team-oriented mindset.
•  Energetic, persistent, and autonomous.
• Ability to manage multiple priorities effectively.

You should live in the Toronto area, and be willing to come to our Toronto office (200 Consumers Rd - M2J 4R4) at least twice a week in order to connect with our operation team.

At APRIL, we live our values every day.
Here are the ones that will make you feel at home with us:

•  People are at the heart of everything we do. We trust our employees.
• Team spirit is very important. We help and respect each other. The strengths of one person make up for the weaknesses of the other. When one of us wins, we all win.
• Intrapreneurship is strongly encouraged.
• We challenge the way we do things to go further.
• We have an open door policy: managers are always listening and cooperation between teams is encouraged.

Working at APRIL

Recognized as one of the best employers in the insurance industry by Top insurance workplace 2021, we offer our employees a wide range of benefits

• Flexible working hours (35 hours per week) as well as remote work opportunities
• Work/family balance at the heart of the company model.
• 3 weeks of vacation starting the 1st year and depending your experience in industry, as well as 5 personal days per year, your birthday off
• Business casual dress code
• Competitive benefits program, including group insurance, employee assistance program and telemedicine for employees and their families
•  Savings incentive bonus (Group RRSP, 2.5% employer contribution)
• Profit sharing program for all employees from the first year
•  Continuous training offer, possibility of employer-paid training
•  Home office equipment
• Free parking at the office

If you are interested in the APRIL adventure, please apply!